FICTIONAL JOB POSTING - TEST ONLY - DO NOT APPLY IT Support Specialist | Demo Workplace Services (fictional) Sudbury, Ontario | Full-time | Hybrid Support office users with Windows 10/11, Microsoft 365, Outlook, Teams, printers, VPN clients, and account-access issues. Triage tickets, document solutions, provision laptops, maintain inventory, and escalate complex server/network issues. Required: 1-3 years of IT support experience; Windows and Microsoft 365 troubleshooting; basic Active Directory user administration; ticketing-system experience; strong communication and documentation. A relevant college diploma or equivalent practical experience is accepted. Basic PowerShell is an asset. Professional certifications are optional. This is an individual-contributor support role, not a management role. This employer and posting do not exist and are provided solely to test MyResumeRobot.